TOTAL CONCIERGE SERVICE (TCS) We are the one stop shop for all your services
CARG provides five-star hotel-quality concierge services for the finest luxury residential properties and families. Your personal Concierge Agent(s) pro-actively anticipates the needs of you, the client, so a solution can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each client, reminding the client of scheduled events, appointments, constraints, etc., and protecting the customer from unnecessary or unwanted solicitations and or demands that would otherwise waste time and valuable resources. We stay on top of the everyday little things, so you and your loved ones can enjoy all the big things without worrying about everyday maintenance nuisances like dead batteries, payment lapses, vehicle services, worn or broken items.
Our TCS is seamlessly incorporated into our security/protective services menu. We add layers of security and protection by providing you with fully vetted and Trusted Service Vendors(TSV’s) from our vast network of service providers. Services range from House Managers, Executive Assistants, Personal Assistants, Chefs, Personal Trainers, Barbers, Hair Stylists, Trades Persons, IT professionals, Dog Walkers, Shoppers, Cleaning Staff, Nanny’s, Massage Therapists, Yoga Instructors and more.
Of course, if you already have trusted service providers we will happily incorporate them into our Total Concierge Service, so everyone feels equally part of the team.
When costs for vendors and their services vary daily, weekly and monthly, your banks “auto pay” isn’t always a viable option. With our PAY ONE service, you simply PAY ONE invoice to us for all your month’s services. With PAY ONE you can reallocate time and resources to be better used as you see fit. Let us deal with service providers/vendors and other professionals so you only have PAY ONE invoice at the end of the month. This frees up time, cuts costs, and relieves you of having to deal with locating reliable and professional services.
VENDOR PAYMENT SERVICE (VPS)
Let’s face it we spend more time paying bills and going through emails than any of us would like to admit. If only we had a reliable and trustworthy person who would ensure those tasks were done properly and in a timely manner. Well, now you can get that time back, we can assist or manage and coordinate all your needs by paying bills, mailing letters and just about anything else you can think of. Here are some examples of what our Concierges and Trusted Service Vendors capabilities are:
- Dry cleaning and Laundry pickup/drop-off
- Shoe and garment repairs
- Bill Payments
- Bank Deposits
- Gift shopping, wrapping, and delivery
- Emergency item delivery
- Pickup and delivery of prescriptions
- Post Office errands
- Library pickup and returns
- Grocery shopping (day-to-day items, specialty foods, and liquor as well as delivery and unpacking)
- Holiday season shopping
- Clothing, footwear, and accessories
- Household Goods
- Returns and exchanges
- Research, screen, schedule and coordinate contractors for cleaning, household repairs, upgrades, decorating, etc.
- Organization of home office, bedrooms, closets, and personal collections
- Organize home catering, dinner parties, and special in-home events
- House-sitting – collect mail, water plants, feed and walk pets, garbage disposal
- Calendar management – birthdays and other special occasions, appointments
- Restaurant recommendations and reservations
- Theatre, sporting event and concert ticket reservations
- Night Club recommendations and reservations
- Research and arrange massages, personal trainers, golf tee-off, cooking classes, wine tastings, etc.
- Limousine Hire
- Chauffeured transportation
- Shuttle Services
- Jet and helicopter charters
- Grocery shopping, sort, wash, cut up, put away.
- Cooking, portioning and freezing upon request!
- Professional organizing; closets, office, kitchen, children’s room and playroom
- Dry cleaning and laundry drop off/pick up and put away
- Shoe and garment repairs
- Mail pick up and sorting
- Bill Management and Payments
- Calendar management– birthdays, special occasions and appointments
- Moving services– packing, managing move, unpacking, organizing
- Gift ideas, shopping, baskets, wrapping, delivery or shipping. Gift return and exchange
- General errands: DMV, Car Maintenance, bank, post office
- Don’t see something on the list? Don’t be shy… we most likely do so too!!